Privacy Policy
Effective Date: April 1, 2025
At MEDEIZEN (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you access or use MEDEIZEN.com and related applications, websites, and services (collectively, the “Services”). By using the Services, you agree to the practices described in this policy. If you do not agree, you may not use the Services.
HIPAA, GDPR, AND PHI
Certain health-related information we collect on behalf of healthcare providers may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). When acting as a Business Associate for a healthcare provider (a “Covered Entity”), we comply with HIPAA regulations regarding the collection, use, and security of PHI.
However, when we collect data outside this scope—such as for account creation, appointment booking, website interactions, or when utilizing our Medical I.T. & EHR/EMR Integrations, Medical Operations Management, Medical Recruiting, or Medical Marketing services—this information is not regulated under HIPAA but is instead covered by this Privacy Policy.
SERVICES PROVIDED BY MEDEIZEN:
* **Medical I.T. & EHR/EMR Integrations:** We provide services to streamline healthcare systems for more efficient practices, which may involve accessing and processing data within Electronic Health Records (EHR) and Electronic Medical Records (EMR).
* **Medical Operations Management:** We offer services to reduce administrative burdens and improve workflow in medical practices, which may involve the handling of operational data.
* **Medical Recruiting:** We assist in finding and onboarding healthcare professionals, which may involve the collection and processing of professional and personal information from candidates.
* **Medical Marketing:** We provide services to attract more patients and grow practices, which may involve the use of marketing data and analytics.
PERSONAL DATA WE COLLECT
We collect the following types of personal data:
* **Personal Identifiers:** Name, email, phone number, address.
* **Payment Information:** Billing details, last four digits of payment card.
* **Online Identifiers:** IP address, device ID, browser type.
* **Internet Activity:** Webpage interactions, analytics, referral sources.
* **Geolocation Data:** IP-based location tracking.
* **Health Information:** Appointment details, medical history, insurance information.
* **Professional Information:** Curriculum vitae, employment history, and other data related to medical recruiting.
* **Operational Data:** Information related to medical practice operations and workflow.
* **Marketing Data:** Information used for marketing and advertising purposes.
HOW WE USE YOUR PERSONAL DATA
We use your data to:
* Provide and improve our Services (e.g., appointment booking, provider search, virtual care, I.T. integration, operations management, recruiting, and marketing).
* Personalize your experience (e.g., healthcare recommendations, custom notifications, targeted marketing).
* Ensure security and prevent fraud.
* Comply with legal obligations.
* Facilitate medical recruiting processes.
* Improve medical practice operations and workflows.
* Conduct marketing and advertising activities.
TRACKING, ADVERTISING, AND OPT-OUT OPTIONS
We use cookies, web beacons, and similar technologies to enhance user experience, track website usage, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings.
YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to:
* Access, correct, or delete your personal data.
* Withdraw consent for data processing.
* Opt out of targeted advertising.
* Request data portability.
To exercise these rights, contact us at:
📧 legal@MEDEIZEN.com
CHILDREN’S PRIVACY
The Services are not intended for children under 13. If we discover that a child has provided personal data, we will delete it immediately.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Any changes will be communicated via email or website notifications.
CONTACT INFORMATION
For privacy-related questions or concerns, please contact us at:
📧 legal@MEDEIZEN.com
